Frequently Asked Questions
Everything you need to know about your Bolt Fitness journey.
What is the typical lead time for shipping heavy gym equipment?
Most in-stock items ship within 3-5 business days. Larger freight shipments, such as power racks and functional trainers, may take 7-10 business days for delivery depending on your location.
Do you offer professional assembly services?
Yes, we partner with third-party professional installers in select regions. Please contact our support team after placing your order to receive a quote for local assembly services.
What is the warranty policy on Bolt Fitness strength equipment?
We stand by our quality. Our structural steel frames typically carry a lifetime warranty, while moving parts, cables, and upholstery are covered under a 1-year limited warranty.
Can I return an item if it doesn't fit my home gym space?
We accept returns within 30 days of delivery. The item must be in its original packaging and unused. Please note that customers are responsible for return shipping costs and a restocking fee for freight items.
Do you offer financing options for larger purchases?
Absolutely. We offer flexible financing through partners like Affirm and Shop Pay Installments, allowing you to build your dream gym now and pay over time.
How do I track my freight shipment?
Once your order leaves our warehouse, you will receive a tracking number via email. For freight deliveries, the carrier will contact you directly to schedule a specific delivery window.